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Steer Coaching & Development Testimonials
Eden Motor Group enlisted the services of Kevin Charlton several years ago to assist with a variety of sales training programmes but, in particular, to coordinate and lead structured telephone prospecting events.
With Kevin at the helm Eden Sales Executives make simple, to-the-point, no time-wasting calls to our customers in order to assess interest in a possible new car, a special deal that is coming up or other promotions.
Such telephone prospecting events are well entrenched in our sales process now but Kevin continues to coach new recruits and refresh the skills of long-standing sales colleagues with great results.
Kevin’s engaging and personal style makes training easy and fun – and it’s a pleasure to work with him!
Graeme J Potts
Chief Executive Officer
Eden Motor Group
We’ve worked with Kevin many times over several years and without exception his methods have delivered results way beyond those produced by other approaches. His telephone prospecting coaching is an integral part of our quarterly marketing activity and although the results are what get the most attention we are continually impressed by how well received his visits are by our team.
Kevin not only delivers a fantastic return on both time and financial investment but his style has been a firm favourite with our sales people - and when it comes to generating vehicle sales the value of something that is so easily repeatable and well received is immeasurable.
Nathan Tomlinson, MD Devonshire Motors
‘Kevin’s work with us over the last few years has helped develop a continuous approach to pro-active appointment making as appose to event based one hit wonders. Worked properly and controlled this adds more deals and bottom line than other methods and is certainly a more personal approach to our customers.’
General Manager Strathmore Volvo
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