Lisa Sawyers

Expertise

Summary

Experience

• Lisa Sawyers Virtual Assistant

  Virtual assistant

  2020 - Current

  All businesses are unique, with differing priorities. My services are flexible and tailored to meet your exact needs. With experience in executive support, tender coordination, recruitment and event management, I can quickly learn how your business operates and provide appropriate solutions.

• Deloitte

  Executive Assistant

  100+ Employees 2019 - 2019

  Deloitte is the largest Multinational professional services network in the world by revenue and number of professionals with headquarters based in London.  Acting as the point of contact among Partners, executives, employees, clients and other external parties. I supported eight senior leaders in this role.

   

   Schedule meetings and appointments across multiple time zones

   

  Acting as first point of contact for the executives

   

  Complex domestic and international travel management

   

  Liaising with external stakeholders

   

  Processing Expenses using SAP

   

  Organising client events

   

  Monitoring inbox for invoices that require approval and coding

   

  Answering phones and routing calls to the correct person

   

  Using various software including SAP, Swift and Microsoft applications

   

  Provide professional administrative support to partners and directors

   

  
   

• Financial Conduct Authority

  Personal Assistant

  100+ Employees 2019 - 2019

  The financial conduct Authority regulates the financial services industry in the UK. My role was to provide critical support to the CIO and the senior management team at the FCA and undertake administrative functions to ensure that the business development, operational and office management are carried out effectively and efficiently.

   

  Complex Diary management

   

  Acting in a problem-solving capacity and successfully resolving critical issues at an escalated level

   

  Event Management (including organising Town Hall event and Multiple Culture workshops)

   

  Organising internal and external meetings, using judgement to manage access to the CIO

   

  Providing administrative support, preparing packs daily for the CIO using One Note

   

  Preparing Agendas and collating information for weekly SLT meetings

   

  Approving Purchase orders on behalf of the CIO (oracle)

   

  Communicating pertinent information to management and co-workers in an accurately and timely manner

   

  Inputting time cards (Oracle)

   

  Adhoc duties

• WSP

  Personal Assistant to the head of HR & LD

  100+ Employees 2018 - 2019

  WSP are a management and consultancy service that provide services to the built and natural environments. It is one of the world’s largest professional services firms in the world.

  Maintaining full responsibility of supporting both heads of the above HR Departments and their teams. This included support internationally and across the UK.

   

   Entrusted to manage confidential documents and information, as well as giving response to incoming email and posts

   

  Managing inbox and dairies, producing documents, reports and presentations daily

   

  Ensure expenses are monitored, submitted frequently, accurately and kept up to date

   

  Maintaining records, files, statistical data, and booking of appointments for meetings that are being held overseas

• Genesis/ Notting Hill Housing

  Personal Assistant

  100+ Employees 2018 - 2018

  Genesis and Notting Hill Housing provide a wide range of housing services across London and the South East.

  My role was to support the Sales and Marketing Director while the business was going through a restructure. (Genesis and Notting Hill merged to become one association).

   

  
  Providing general supports which include coordinating internal and outgoing mail, scheduling conference room, travel, meetings, ensuring appropriate room bookings and arranging refreshments

   

  Diary, calendar and email management

   

  Following up on work that has been delegated out to the team to ensure things are being completed

   

  Taking actions on weekly sales and marketing meetings

   

  Working with the IT department to develop, document and update IT Systems for the Sales and Marketing Teams

   

  Assisting with team Building exercises

   

  Arranging domestic travel

   

  Creating, preparing PowerPoint presentations/data management to be used and documents as required in both excel and word, all to a high standard

   

  Providing administrative support to ensure that Confidentiality Agreements and Contracts were maintained

   

  Ensuring priority activities and important tasks were understood and acted on in a timely manner

   

  Ensuring projects were delivered on time and budget

   

• Spark

  Personal Assistant

  100+ Employees 2017 - 2018

  Spark is a telecommunications company providing fixed line telephone services, a mobile network, an internet service provider, and a major ICT provider to NZ businesses.

  Maintaining full responsibility for supporting the General Managers for finance and HR, as well as 29 staff members in the finance and HR teams. During my tenure, the business was going through a significant change and was restructuring to an agile method way of working. This meant that all business units were to be made redundant for three new tribes to take their place.

   

  
  Acting as the main point of contact for all HR and finance staff and developing excellent working relationships to facilitate clarity and efficiency

   

  Overseeing leaving procedures for staff where necessary (such as leaving gifts, cards and parties)

   

  Maintaining full responsibility for all areas of diary management, as well as booking complex travel arrangements (both international and domestic)

   

  Preparing travel itineraries for General Managers

   

  Assisting with the recruitment process, involving: scheduling interviews and ensuring all recruitment processes are executed in a timely manner

   

  Liaising with Consultants as well as the CEO and CFO

   

  Ensuring all work is executed in a timely manner in accordance with broader organisational objectives prioritising/ flagging emails with a high level of discretion at all times

   

  Coordinating all aspects of email management for the General Manager of finance and approving purchase orders up to $1.5 million and working closely with the General Manager of finance to discuss any purchase order issues

   

  Preparing and disseminating agendas for meetings, amongst other key documentation

   

  Delivering support to new starters and ensuring they are provided with all required equipment/access (such as a mobile phone and laptop)

   

  Approving annual and sick leave for finance team

   

  Coordinating video conferencing between our national offices

   

  Attending finance and change meetings, as well as monthly team meetings to discuss current change initiatives, areas of concerns and key insights

   

  Organising last minute meetings between the HR team in Wellington and Auckland, involving securing meeting rooms through deploying effective negotiation skills and ensuring all staff are fully aware of the meeting

   

  Working with the CEO’s Executive Assistant to organise meetings

   

  Liaising with the customer and marketing teams

   

  
   

• Guildhall, City of London

  Personal Assistant

  100+ Employees 2017 - 2017

  The Guildhall is a building that has been used for several hundred years for Townhalls, Ceremonials and more recently for high profile events.

  Coordinating all aspects of diary management and providing support for internal/external meetings as required.

   

  
  Preparing all necessary documentation for senior stakeholder meetings, as well as taking minutes, drafting agendas and attending meetings, as required

   

  Ensuring adherence to company guidelines, external regulations and industry best practices

   

  Working effectively in a high-pressure environment and ensuring all information is recorded/analysed in a timely and accurate manner

   

  Assisting with the on boarding of new starters, involving: coordinating new starters passes and email set up

   

  Meeting and greeting visitors and delivering a high professional and efficient service to all

   

  Participating in security meetings with senior individuals (such as the Head of the City of London Police)

   

  Ensuring strict compliance with all policies, regulatory guidelines, and legislation

   

  Assisting at high profile events (such as the British Film Industry Awards), involving working with high net worth individuals to assist them through providing directions as necessary

   

  Working closely with external agencies to assist with recruitment for the facilities management team

   

  Forging a culture of proactive communication through exceptional rapport building skills

   

  Proactively notifying the Manager of important tasks and deadlines to ensure continued efficiency

   

  Raising purchase orders and arranging invoices

   

  Answering and screening all incoming telephone calls and forwarding these to necessary departments

   

  Working with suppliers where required to negotiate prices

   

  Liaising with the events team and the Events Manager, as well as the Head of Security

   

• Haumaru Housing

  Executive Assistant

  21 - 100 Employees 2017 - 2017

  Haumaru Housing is a limited partnership between the Auckland Council and The Selwyn Foundation, providing safe and affordable housing for older people. They run Sixty-three residential villages across the Auckland region.

  My role was to Assist the CEO in the start-up of the business in 2017. In addition to this support I also assisted with full office set up in a six-week time period.

   

  
  Maintaining responsibility for all aspects of office set up, involving: arranging meeting with internal and external clients, opening bank accounts for the business, liaising closely with the Project Manager, ensuring all accounts are set up, collating and distributing board papers and organising all car leases and staff uniforms

   

  Assisting with recruitment

   

  Booking travel arrangements for board members (including booking accommodation)

   

  Managing all office procurement and working with IT as required

   

  Proactively identifying and implementing key operational improvements

   

  Negotiating supplier contract terms in accordance with business requirements

   

  Raising purchase orders

   

  Managing the implementation of a new system that assists in processing board papers to enable efficiency

   

  Distributing agendas and minutes for meetings

   

  Managing multiple databases and filing systems

   

  Answering all incoming enquiries and delivering an exceptional level of customer service at all times

   

  Ensuring a diligent and pro-active health and safety culture is maintained continually

   

Interests and Hobbies

Email Lisa