Expertise

  • travel management
  • virtual assistant
  • executive assistant
  • Event Coordination
  • Invoicing
  • Recruitment
  • Research
  • Proof Reading
  • Social media
  • Tender Preparation
  • Expenses
  • Administrative Support
  • call handling
  • Business start up
  • Inbox and Diary Management

Summary

Hi my name is Lisa Sawyers. Over the last 8 years I have been providing executive support for all kinds of busy people in demanding positions.

My diverse set of experience which includes start-ups and working with businesses who have implemented agile ways of working have taught me how to quickly adapt to new situations and meet tight deadlines. I have worked across several industries including finance, telecommunications, sales and marketing, housing sector, construction and design both internationally and in the UK.

Based in London, I work remotely from my office at home. I am a self starter and pride myself on being approachable and adaptable to all situations.


Experience

  • Lisa Sawyers Virtual Assistant

    Virtual assistant
    2020 - Current

    All businesses are unique, with differing priorities. My services are flexible and tailored to meet your exact needs. With experience in executive support, tender coordination, recruitment and event management, I can quickly learn how your business operates and provide appropriate solutions.

  • Deloitte

    Executive Assistant
    100+ Employees 2019 - 2019

    Deloitte is the largest Multinational professional services network in the world by revenue and number of professionals with headquarters based in London.  Acting as the point of contact among Partners, executives, employees, clients and other external parties. I supported eight senior leaders in this role.

     

     Schedule meetings and appointments across multiple time zones

     

    Acting as first point of contact for the executives

     

    Complex domestic and international travel management

     

    Liaising with external stakeholders

     

    Processing Expenses using SAP

     

    Organising client events

     

    Monitoring inbox for invoices that require approval and coding

     

    Answering phones and routing calls to the correct person

     

    Using various software including SAP, Swift and Microsoft applications

     

    Provide professional administrative support to partners and directors

     


     

  • Financial Conduct Authority

    Personal Assistant
    100+ Employees 2019 - 2019

    The financial conduct Authority regulates the financial services industry in the UK. My role was to provide critical support to the CIO and the senior management team at the FCA and undertake administrative functions to ensure that the business development, operational and office management are carried out effectively and efficiently.

     

    Complex Diary management

     

    Acting in a problem-solving capacity and successfully resolving critical issues at an escalated level

     

    Event Management (including organising Town Hall event and Multiple Culture workshops)

     

    Organising internal and external meetings, using judgement to manage access to the CIO

     

    Providing administrative support, preparing packs daily for the CIO using One Note

     

    Preparing Agendas and collating information for weekly SLT meetings

     

    Approving Purchase orders on behalf of the CIO (oracle)

     

    Communicating pertinent information to management and co-workers in an accurately and timely manner

     

    Inputting time cards (Oracle)

     

    Adhoc duties

  • WSP

    Personal Assistant to the head of HR & LD
    100+ Employees 2018 - 2019

    WSP are a management and consultancy service that provide services to the built and natural environments. It is one of the world’s largest professional services firms in the world.

    Maintaining full responsibility of supporting both heads of the above HR Departments and their teams. This included support internationally and across the UK.

     

     Entrusted to manage confidential documents and information, as well as giving response to incoming email and posts

     

    Managing inbox and dairies, producing documents, reports and presentations daily

     

    Ensure expenses are monitored, submitted frequently, accurately and kept up to date

     

    Maintaining records, files, statistical data, and booking of appointments for meetings that are being held overseas

  • Genesis/ Notting Hill Housing

    Personal Assistant
    100+ Employees 2018 - 2018

    Genesis and Notting Hill Housing provide a wide range of housing services across London and the South East.

    My role was to support the Sales and Marketing Director while the business was going through a restructure. (Genesis and Notting Hill merged to become one association).

     


    Providing general supports which include coordinating internal and outgoing mail, scheduling conference room, travel, meetings, ensuring appropriate room bookings and arranging refreshments

     

    Diary, calendar and email management

     

    Following up on work that has been delegated out to the team to ensure things are being completed

     

    Taking actions on weekly sales and marketing meetings

     

    Working with the IT department to develop, document and update IT Systems for the Sales and Marketing Teams

     

    Assisting with team Building exercises

     

    Arranging domestic travel

     

    Creating, preparing PowerPoint presentations/data management to be used and documents as required in both excel and word, all to a high standard

     

    Providing administrative support to ensure that Confidentiality Agreements and Contracts were maintained

     

    Ensuring priority activities and important tasks were understood and acted on in a timely manner

     

    Ensuring projects were delivered on time and budget

     

  • Spark

    Personal Assistant
    100+ Employees 2017 - 2018

    Spark is a telecommunications company providing fixed line telephone services, a mobile network, an internet service provider, and a major ICT provider to NZ businesses.

    Maintaining full responsibility for supporting the General Managers for finance and HR, as well as 29 staff members in the finance and HR teams. During my tenure, the business was going through a significant change and was restructuring to an agile method way of working. This meant that all business units were to be made redundant for three new tribes to take their place.

     


    Acting as the main point of contact for all HR and finance staff and developing excellent working relationships to facilitate clarity and efficiency

     

    Overseeing leaving procedures for staff where necessary (such as leaving gifts, cards and parties)

     

    Maintaining full responsibility for all areas of diary management, as well as booking complex travel arrangements (both international and domestic)

     

    Preparing travel itineraries for General Managers

     

    Assisting with the recruitment process, involving: scheduling interviews and ensuring all recruitment processes are executed in a timely manner

     

    Liaising with Consultants as well as the CEO and CFO

     

    Ensuring all work is executed in a timely manner in accordance with broader organisational objectives prioritising/ flagging emails with a high level of discretion at all times

     

    Coordinating all aspects of email management for the General Manager of finance and approving purchase orders up to $1.5 million and working closely with the General Manager of finance to discuss any purchase order issues

     

    Preparing and disseminating agendas for meetings, amongst other key documentation

     

    Delivering support to new starters and ensuring they are provided with all required equipment/access (such as a mobile phone and laptop)

     

    Approving annual and sick leave for finance team

     

    Coordinating video conferencing between our national offices

     

    Attending finance and change meetings, as well as monthly team meetings to discuss current change initiatives, areas of concerns and key insights

     

    Organising last minute meetings between the HR team in Wellington and Auckland, involving securing meeting rooms through deploying effective negotiation skills and ensuring all staff are fully aware of the meeting

     

    Working with the CEO’s Executive Assistant to organise meetings

     

    Liaising with the customer and marketing teams

     


     

  • Guildhall, City of London

    Personal Assistant
    100+ Employees 2017 - 2017

    The Guildhall is a building that has been used for several hundred years for Townhalls, Ceremonials and more recently for high profile events.

    Coordinating all aspects of diary management and providing support for internal/external meetings as required.

     


    Preparing all necessary documentation for senior stakeholder meetings, as well as taking minutes, drafting agendas and attending meetings, as required

     

    Ensuring adherence to company guidelines, external regulations and industry best practices

     

    Working effectively in a high-pressure environment and ensuring all information is recorded/analysed in a timely and accurate manner

     

    Assisting with the on boarding of new starters, involving: coordinating new starters passes and email set up

     

    Meeting and greeting visitors and delivering a high professional and efficient service to all

     

    Participating in security meetings with senior individuals (such as the Head of the City of London Police)

     

    Ensuring strict compliance with all policies, regulatory guidelines, and legislation

     

    Assisting at high profile events (such as the British Film Industry Awards), involving working with high net worth individuals to assist them through providing directions as necessary

     

    Working closely with external agencies to assist with recruitment for the facilities management team

     

    Forging a culture of proactive communication through exceptional rapport building skills

     

    Proactively notifying the Manager of important tasks and deadlines to ensure continued efficiency

     

    Raising purchase orders and arranging invoices

     

    Answering and screening all incoming telephone calls and forwarding these to necessary departments

     

    Working with suppliers where required to negotiate prices

     

    Liaising with the events team and the Events Manager, as well as the Head of Security

     

  • Haumaru Housing

    Executive Assistant
    21 - 100 Employees 2017 - 2017

    Haumaru Housing is a limited partnership between the Auckland Council and The Selwyn Foundation, providing safe and affordable housing for older people. They run Sixty-three residential villages across the Auckland region.

    My role was to Assist the CEO in the start-up of the business in 2017. In addition to this support I also assisted with full office set up in a six-week time period.

     


    Maintaining responsibility for all aspects of office set up, involving: arranging meeting with internal and external clients, opening bank accounts for the business, liaising closely with the Project Manager, ensuring all accounts are set up, collating and distributing board papers and organising all car leases and staff uniforms

     

    Assisting with recruitment

     

    Booking travel arrangements for board members (including booking accommodation)

     

    Managing all office procurement and working with IT as required

     

    Proactively identifying and implementing key operational improvements

     

    Negotiating supplier contract terms in accordance with business requirements

     

    Raising purchase orders

     

    Managing the implementation of a new system that assists in processing board papers to enable efficiency

     

    Distributing agendas and minutes for meetings

     

    Managing multiple databases and filing systems

     

    Answering all incoming enquiries and delivering an exceptional level of customer service at all times

     

    Ensuring a diligent and pro-active health and safety culture is maintained continually

     


Interests and Hobbies

Hiking, scuba diving, travelling


Email Lisa

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