- travel management
- virtual assistant
- executive assistant
- Event Coordination
- Proof Reading
- Social media
- Tender Preparation
- Administrative Support
- call handling
- Business start up
- Inbox and Diary Management
Hi my name is Lisa Sawyers. Over the last 8 years I have been providing executive support for all kinds of busy people in demanding positions.
My diverse set of experience which includes start-ups and working with businesses who have implemented agile ways of working have taught me how to quickly adapt to new situations and meet tight deadlines. I have worked across several industries including finance, telecommunications, sales and marketing, housing sector, construction and design both internationally and in the UK.
Based in London, I work remotely from my office at home. I am a self starter and pride myself on being approachable and adaptable to all situations.
Lisa Sawyers Virtual Assistant
Virtual assistant2020 - Current
All businesses are unique, with differing priorities. My services are flexible and tailored to meet your exact needs. With experience in executive support, tender coordination, recruitment and event management, I can quickly learn how your business operates and provide appropriate solutions.
Executive Assistant100+ Employees 2019 - 2019
Deloitte is the largest Multinational professional services network in the world by revenue and number of professionals with headquarters based in London. Acting as the point of contact among Partners, executives, employees, clients and other external parties. I supported eight senior leaders in this role.
Schedule meetings and appointments across multiple time zones
Acting as first point of contact for the executives
Complex domestic and international travel management
Liaising with external stakeholders
Processing Expenses using SAP
Organising client events
Monitoring inbox for invoices that require approval and coding
Answering phones and routing calls to the correct person
Using various software including SAP, Swift and Microsoft applications
Provide professional administrative support to partners and directors
Financial Conduct Authority
Personal Assistant100+ Employees 2019 - 2019
The financial conduct Authority regulates the financial services industry in the UK. My role was to provide critical support to the CIO and the senior management team at the FCA and undertake administrative functions to ensure that the business development, operational and office management are carried out effectively and efficiently.
Complex Diary management
Acting in a problem-solving capacity and successfully resolving critical issues at an escalated level
Event Management (including organising Town Hall event and Multiple Culture workshops)
Organising internal and external meetings, using judgement to manage access to the CIO
Providing administrative support, preparing packs daily for the CIO using One Note
Preparing Agendas and collating information for weekly SLT meetings
Approving Purchase orders on behalf of the CIO (oracle)
Communicating pertinent information to management and co-workers in an accurately and timely manner
Inputting time cards (Oracle)
Personal Assistant to the head of HR & LD100+ Employees 2018 - 2019
WSP are a management and consultancy service that provide services to the built and natural environments. It is one of the world’s largest professional services firms in the world.
Maintaining full responsibility of supporting both heads of the above HR Departments and their teams. This included support internationally and across the UK.
Entrusted to manage confidential documents and information, as well as giving response to incoming email and posts
Managing inbox and dairies, producing documents, reports and presentations daily
Ensure expenses are monitored, submitted frequently, accurately and kept up to date
Maintaining records, files, statistical data, and booking of appointments for meetings that are being held overseas
Genesis/ Notting Hill Housing
Personal Assistant100+ Employees 2018 - 2018
Genesis and Notting Hill Housing provide a wide range of housing services across London and the South East.
My role was to support the Sales and Marketing Director while the business was going through a restructure. (Genesis and Notting Hill merged to become one association).
Providing general supports which include coordinating internal and outgoing mail, scheduling conference room, travel, meetings, ensuring appropriate room bookings and arranging refreshments
Diary, calendar and email management
Following up on work that has been delegated out to the team to ensure things are being completed
Taking actions on weekly sales and marketing meetings
Working with the IT department to develop, document and update IT Systems for the Sales and Marketing Teams
Assisting with team Building exercises
Arranging domestic travel
Creating, preparing PowerPoint presentations/data management to be used and documents as required in both excel and word, all to a high standard
Providing administrative support to ensure that Confidentiality Agreements and Contracts were maintained
Ensuring priority activities and important tasks were understood and acted on in a timely manner
Ensuring projects were delivered on time and budget
Personal Assistant100+ Employees 2017 - 2018
Spark is a telecommunications company providing fixed line telephone services, a mobile network, an internet service provider, and a major ICT provider to NZ businesses.
Maintaining full responsibility for supporting the General Managers for finance and HR, as well as 29 staff members in the finance and HR teams. During my tenure, the business was going through a significant change and was restructuring to an agile method way of working. This meant that all business units were to be made redundant for three new tribes to take their place.
Acting as the main point of contact for all HR and finance staff and developing excellent working relationships to facilitate clarity and efficiency
Overseeing leaving procedures for staff where necessary (such as leaving gifts, cards and parties)
Maintaining full responsibility for all areas of diary management, as well as booking complex travel arrangements (both international and domestic)
Preparing travel itineraries for General Managers
Assisting with the recruitment process, involving: scheduling interviews and ensuring all recruitment processes are executed in a timely manner
Liaising with Consultants as well as the CEO and CFO
Ensuring all work is executed in a timely manner in accordance with broader organisational objectives prioritising/ flagging emails with a high level of discretion at all times
Coordinating all aspects of email management for the General Manager of finance and approving purchase orders up to $1.5 million and working closely with the General Manager of finance to discuss any purchase order issues
Preparing and disseminating agendas for meetings, amongst other key documentation
Delivering support to new starters and ensuring they are provided with all required equipment/access (such as a mobile phone and laptop)
Approving annual and sick leave for finance team
Coordinating video conferencing between our national offices
Attending finance and change meetings, as well as monthly team meetings to discuss current change initiatives, areas of concerns and key insights
Organising last minute meetings between the HR team in Wellington and Auckland, involving securing meeting rooms through deploying effective negotiation skills and ensuring all staff are fully aware of the meeting
Working with the CEO’s Executive Assistant to organise meetings
Liaising with the customer and marketing teams
Guildhall, City of London
Personal Assistant100+ Employees 2017 - 2017
The Guildhall is a building that has been used for several hundred years for Townhalls, Ceremonials and more recently for high profile events.
Coordinating all aspects of diary management and providing support for internal/external meetings as required.
Preparing all necessary documentation for senior stakeholder meetings, as well as taking minutes, drafting agendas and attending meetings, as required
Ensuring adherence to company guidelines, external regulations and industry best practices
Working effectively in a high-pressure environment and ensuring all information is recorded/analysed in a timely and accurate manner
Assisting with the on boarding of new starters, involving: coordinating new starters passes and email set up
Meeting and greeting visitors and delivering a high professional and efficient service to all
Participating in security meetings with senior individuals (such as the Head of the City of London Police)
Ensuring strict compliance with all policies, regulatory guidelines, and legislation
Assisting at high profile events (such as the British Film Industry Awards), involving working with high net worth individuals to assist them through providing directions as necessary
Working closely with external agencies to assist with recruitment for the facilities management team
Forging a culture of proactive communication through exceptional rapport building skills
Proactively notifying the Manager of important tasks and deadlines to ensure continued efficiency
Raising purchase orders and arranging invoices
Answering and screening all incoming telephone calls and forwarding these to necessary departments
Working with suppliers where required to negotiate prices
Liaising with the events team and the Events Manager, as well as the Head of Security
Executive Assistant21 - 100 Employees 2017 - 2017
Haumaru Housing is a limited partnership between the Auckland Council and The Selwyn Foundation, providing safe and affordable housing for older people. They run Sixty-three residential villages across the Auckland region.
My role was to Assist the CEO in the start-up of the business in 2017. In addition to this support I also assisted with full office set up in a six-week time period.
Maintaining responsibility for all aspects of office set up, involving: arranging meeting with internal and external clients, opening bank accounts for the business, liaising closely with the Project Manager, ensuring all accounts are set up, collating and distributing board papers and organising all car leases and staff uniforms
Assisting with recruitment
Booking travel arrangements for board members (including booking accommodation)
Managing all office procurement and working with IT as required
Proactively identifying and implementing key operational improvements
Negotiating supplier contract terms in accordance with business requirements
Raising purchase orders
Managing the implementation of a new system that assists in processing board papers to enable efficiency
Distributing agendas and minutes for meetings
Managing multiple databases and filing systems
Answering all incoming enquiries and delivering an exceptional level of customer service at all times
Ensuring a diligent and pro-active health and safety culture is maintained continually
Interests and Hobbies
Hiking, scuba diving, travelling