Case Studies [1]
Stowe Family Law is the largest specialist family law firm in the UK.
Founded in Leeds in 1982, the practice employs 180 people in 23 different offices, and services around 2,600 clients at any one time. Staff and clients alike enjoy the enormous benefits that come from utilising the Proclaim Practice Management solution.
John Anderson, a digital marketing consultant at Stowe Family Law, spoke to us about how the software has enabled success for the business.
Why Proclaim?
We felt that Eclipse provided a solution in Proclaim that would evolve as the firm did. Stowe Family Law is the UK’s largest specialist family law firm – our goal was to become even bigger and we knew Proclaim would scale along with our own growth.
There was a six-month process to determine which Case Management software to go with. After initial research, we asked four companies to present their solution to our working group – which contained a mix of management, lawyers, finance and secretarial staff. We scored each one based on our requirements, and Eclipse was the clear leading supplier.
Proclaim scored strongly overall, but particularly in the areas of flexibility, scalability and data.
Flexibility-wise, our fee earners appreciated the pre-built workflows, but also were impressed they would be given space to work with the autonomy in a way that suits them.
In terms of scalability, it was clear Proclaim could be built and developed in line with how the business was projected to grow.
And with regards to data, we liked the fact we would have the ability to manage, measure and report on all activity – from initial enquiry through to billing – across a significant number of locations throughout the UK.
Stowe Family Law was paper-based previously. This is our first experience with a Case Management system, and we’re happy to have moved into the current century, removing manual ways of working from our business.
What is the primary use of Proclaim for you?
We do lots with Proclaim. Aside
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Expertise
- Software
- Software as a Service
- legal software
- Case Management Software
- Case Management Sytems
- SaaS
Summary
Providing solutions which enable my clients to be more efficient and deliver excellent customer service through matter, claim, document and practice management systems .
Experience
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Orange Genie
Commercial Director
21 - 100 Employees 2021 - Current
