Stephen (Steve) Metcalf's Testimonial

The following testimonials are from recent MHFA 2-Day courses

I really appreciated the course, it was engaging, informative, and very well delivered. I found it extremely valuable and feel much more confident applying what I’ve learned.
I found the course very helpful in gaining more knowledge about mental health issues and challenges and it has given me more confidence to deal with mental health problems at work and at home.
The instructor was very knowledgeable and made us feel comfortable and at ease. Despite there being difficult and heavy topics, he made them informative and easy to process. He ensured there were plenty of breaks and encouraged participation. I would highly recommend him to anyone else!

A great course, which I enjoyed attending​.
The instructor was very knowledgeable and was able to answer questions that strayed from the course content, including providing tips for tailoring approach to various demographics.
Participants wellbeing was considered throughout and all very interactive.
My confidence in talking about mental health and my knowledge of the various conditions and challenges people face has greatly improved. I would recommend this course to others.

Before attending the training my understanding was very generic and very basic; however after completing the two days training, learning techniques and interacting with others, I've come to the conclusion this course should be recommended for all supervisors within my organisation.
Great training and a great instructor. 
I thought the course was great. Completing the course online can sometimes be disengaging; however Steve made sure it was interactive and included everyone in the discussions. Steve was approachable, helpful and really good at explaining things which made the course easier to understand.
Thank you for the training Steve, I really enjoyed it.
There is a lot of information to take in; but attending this course has been extremely worthwhile. I will now be able to better support my colleagues when they need help, but also this training has provided me with long-term life skill for assisting my friends and family in the future.

I really enjoyed the last 2 days, Steve was incredibly encouraging and made the sessions really interactive. I especially appreciated all the different group activities. It was great to practice a range of situations through teamwork and discussions. Steve clearly has a lot of knowledge, which I really appreciated, and he always was happy to share insights and advice. He was very supportive throughout and created a positive, engaging atmosphere.
It was quick but I learnt so much. The case studies were interesting and even though the conversation practice was outside of my comfort zone, it did give me some reassurance that I was saying the right things.
That was a great training course and I am grateful for all the knowledge and skills I have received.
The material was well structured, with a good balance between theory and practical application. The ALGEE framework was especially useful, and the real life examples made it easier to relate to. The trainer was excellent - knowledgeable, compassionate and very good at creating a psychologically safe space. He encourage participating without putting any one on the spot. The role-plays were valuable in helping us apply the concepts. though a few people found them uncomfortable. The trainer handled those moments with sensitivity. I now feel more confident starting a mental health conversation, setting boundaries, and knowing when and how to refer someone to professional help.
The overall experience of attending this course was great, it made me feel more confident and it helped me to understand more about mental health. I also developed knowledge and skills that I didn't know I had and I really enjoyed practicing the conversations for the different scenarios, as it gave me a chance to put my learning into practice as well as build my confidence, which helped me feel more comfortable each time I did these exercises. I liked the way Steve delivered the training and he was great overall. Thank you.

- October 2026
This testimonial was successfuly verified by other source.