13.06.2011

Unhappy client?

Unhappy client?

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Compliance and its pitfalls The continuing economic downturn continues encourages some clients, usually upon receipt of a bill, to attempt to find fault with their professional advisors thereby leading them to explore whether they can recover perceived losses. Whilst I do not have any hard facts to support this, many of us have anecdotal evidence to say that there has been a significant increase in the number of claims against a range of professionals including solicitors, barristers, valuers and surveyors. its remedy We respond to this situation in the same manner as we would in another “disagreement”, that is, we recommend that you earnestly consider mediation as the sensible route to overcoming any such problems that cannot be sorted out straight away by conventional negotiation. Our Director, Peter Whitman is readily available to assist in making the necessary arrangements for mediation. Peter comments that “Our Mediators have a huge amount of experience in this area both as mediators and compliance partners in their respective practices. North West Mediation Solutions Mediators’ record of mediation success mirrors the national statistics, with successful conclusions to disputes being above 85%. In this piece we want to raise awareness of mediation as a cost effective means of overcoming disagreement, without unwanted publicity, without referral to your professional body or ombudsman, and avoiding bitter “in court” conflict.” and the costs. We offer our clients a clear picture as to the likely cost of a mediation. Our scale of fees is clearly set out on our website – www.nwmediationsolutions.co.uk .

I’ve been in legal administration for over 35 years – I know how things work, and appreciate the benefits of mediation as an essential tool to consider when in dispute. I can discuss its benefits to…

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