- Change Management
- Leadership and Management
- Project Management
- Business Strategy
- Customer Experience
I have practical experience of implementing organisational, process and system changes within SME and across multiple countries for a global business. I am able to help business owners and leaders by taking out the stress and time needed to decide and implement the changes required to take your business to the next level.
Upon leaving a successful career at IBM in international marketing and change management I joined a SME Retail & Distribution business (employing 85 people) called JEGS as Managing Director which I had to rescue, rebuild and grow after it had been destroyed by a devestating fire making headlines news on BBC South East.
By introducing organisational, process and system changes I led the business to record turnover, profits and delivered an industry award-winning customer experience. I then successfully sold the business in a difficult retail trading environment.
As I have been in the shoes of business leaders implementing change I have an empathetic and practical approch.